About us
Crystal Travel knows what matters
At Crystal Travel, we know exactly how to make the most of your trip. Our goal is to send you on your holiday, golf or business trip without hesitation. With our customised and personal care, you benefit from professional and competent service. Every customer is individual - every trip is individual. At Crystal Travel, we create exclusive itineraries that are tailored to your exact tastes and needs.
We take care of all the details while you sit back and enjoy your destination worry-free.
Mission statement
Crystal Travel's mission is to satisfy our customers' travel needs with high satisfaction and comfort, providing them with carefree moments and unforgettable experiences.
Adhering to quality standards and a team focused on service, we have everything ready for your carefree journey. We accompany you purposefully from your front door to where you are staying and back. The focus is on quality and speed - around the clock.
Crystal Travel is an established travel agency in the national market with an international presence, offering high quality, tourism and business services with technological innovations for sustainable and carefree travel.
Corporate positioning
Corporate positioning
Crystal Travel positions itself as a high quality service company in the travel industry. We stand out in 2 main areas; leisure and business travel. Our staff are educated and trained to become international travel specialists. Crystal Travel strives for a high level of professionalism and expertise, leaving nothing to chance. With years of experience and a wide measure of international contacts in the travel sector, we clearly stand out from other travel agencies and travel centres.
Differentiation
Crystal Travel's service and offering clearly differentiates us from other travel providers. We offer our customers added value - less costs, more enjoyment. We put together individual concepts that take perfect care of our customers from A to Z and relieve them of the tedious work of preparing for their trip.
Our unique selling points:
Service:
The quality, individuality and performance clearly stand out from the competition. Our customer reviews and recommendations confirm this.
Staff:
We trust in competence, our customers do too! Our staff is continuously trained and always up-to-date. Our customers can rely on competent expertise and know-how.
Innovation:
Innovation is a top priority for us and our customers. We are always looking for new, modern and efficient solutions that make travelling easier and more enjoyable for our customers. One example of this is our cooperation with a Zurich laboratory during Corona time to simplify mandatory testing for travel for our customers from home.
Ecological footprint - Crystal Travel
Sustainable travel - We take responsibility!
For the travel industry, sustainability and environmental awareness is often a critical issue with great potential for improvement. The trend in the industry is moving more and more in the direction of sustainable travel, and as a travel agency we don't want to be left behind.
Positive impact on the planet and society is part of Crystal Travel's philosophy. We are committed to greater equity and a sustainable future. Crystal Travel voluntarily participates in environmental projects such as UN Global Compact Networks - a responsible business initiative that aligns its strategies and operations with human rights, labor, environment and anti-corruption, and takes actions that promote social goals and the implementation of the SDGs.
One of our biggest environmental goals is to reduce our ecological footprint and respect the natural and cultural environment. For more than 4 years, we have been constantly looking to implement methods at Crystal Travel that reduce our environmental footprint. For example, we have reduced travel to client meetings to train connections and other ecological means of transportation. In addition, all of our vehicles have been replaced with electric vehicles. We continue to develop sustainable technologies and have eliminated the use of paper internally and in our customer communications.
PluSport - Disabled Sport Switzerland
We at Crystal Travel AG are happy to support various aid and sponsorship projects.
This year we had the pleasure of making a donation to PluSport Switzerland. In this way, we support disabled children, young people and adults to find joy in sport and movement and to actively participate in it, despite their limitations.
LK Zug Handball
As a sports-friendly company and our CEO as a handball player, we have been supporting the 1st league women's team of LK Zugs for many years. As fans of the club, we encourage the team as a sponsor and travel agency. This is because we believe that team harmony can be improved on team trips and outings, and that this makes for better sporting results. It is our pleasure to finance the team's team trips and coordinate their team travel.
